Privacy & Legal

As with all shopping websites, we collect personal information from you when you shop online at toddlerland.ie.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is:

Your name – so we know what to call you
Email address – so we can email you order confirmations, delivery delays, offers etc
Delivery address – an obvious one
Telephone number – we’ll only call if we have a delivery problem
Credit card details – we only ask for these when you place an order
We use the latest secure server technology to ensure this information is protected to the highest standards.

We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology – this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.

This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

The encryption technique we use is the highest standard available for e-commerce and certified by Thawte. Thawte is a leading global Certification Authority. Their SSL and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identities.

DATA PROTECTION

We will never pass on your details on to a third party for marketing purposes.
There are only four circumstances where we may share some of your data with others:

With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function
In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).
To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
We do occasionally make names and addresses (but never email addresses) available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please email us with subject header “Optout” at info@toddlerland.ie and we will remove you from all lists.
If you have questions about your personal data or our privacy policy, please contact us at info@toddlerland.ie

COOKIES

Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user’s identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc.

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user’s preferences or registration details for a future visit. The Toddler-Land website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.

Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.